When you purchase a system you may purchase an onsite warranty service contract. You have the option of buying a 1, 2, or 3 Year contract.  If our technician determines that replacement parts are necessary, the technician will requisition these parts and have them sent to you within one or two business days (plus shipping time).  When the parts arrive at your home or office, simply call the 800 number to have our technician install the replacement parts and test the system.  Please do not attempt to install the parts yourself.   This may void your warranty.   Response times are usually within 8 hours of the receipt of the parts. (longer for remote areas more than 50 miles from one of our over 4500 service centers nationwide.)  Warranty service for Notebooks is return to depot due the the specialized nature of notebook repair.

Monitor service is supplied by the monitor manufacturer.  Most of our monitors have an 800 number available from the manufacturer.